Privacy Policy
Welcome to ARCMEAD (HK) TECHNOLOGY LIMITED. This Policy explains how we handle information when you use the application or any related services, together called the “Service”. In this Policy, “we”, “us” and “our” refer to the organisation that operates the Service.
1. Asking About Your Information
You can contact us to ask what personal information we hold about you or to request that it be corrected or deleted, subject to applicable law. If the Service offers accounts, you may also ask us to delete your account. We will handle your request in accordance with applicable requirements.
2. Technical Data and Why It Is Used
When you use the Service, we may collect your device model, operating system version and device identifiers. We may also receive crash reports that help us understand what happened when the application stopped working.
We may use this information to diagnose faults, maintain features and assess performance. It can also inform changes to the application’s design and gameplay balance.
3. Information Shared with Others
We do not sell personal information or share it with other parties.
4. How Long We Keep Information
We keep information for as long as it is reasonably needed for the purposes described in this Policy. Once it is no longer needed, we take appropriate steps to delete or anonymise it.
While we hold information, we use reasonable safeguards against unauthorised access, loss and misuse. These safeguards reduce risk, although they cannot guarantee complete security.
5. Privacy for Younger Users
Minors should go through this Policy with a parent or guardian before using the Service. If we discover that we have collected personal information from a minor unintentionally, we will take reasonable steps to delete or anonymise it promptly.
6. Where to Send a Privacy Request
For a question about this Policy or a request concerning your personal information, please write to the address below.